Privacy Policy

1. Introduction

Light Joy, a service provided by Dusiko LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://getlightjoy.com and use our services.

2. Information We Collect

• Personal Information: Name, email, phone number, and address when you contact us or request a service.
• Usage Data: Information on how you interact with our website, including IP address, browser type, and device information.
• Cookies & Tracking Technologies: We use cookies, Google Analytics, and Microsoft Clarity to improve user experience, analyze site traffic, and enhance our marketing efforts.

3. How We Use Your Information

• Provide and improve our services
• Process service requests and payments
• Communicate with you about services, promotions, and updates (text messages are limited to your quote request; see section 9)
• Comply with legal obligations

4. Sharing Your Information

We do not share, sell, or provide your mobile phone number or text-messaging opt-in data and consent to third parties or affiliates for marketing or promotional purposes.

We do not sell or rent your information. However, we may share it with:

• Service Providers: Third parties who help us operate our business (e.g., payment processors, analytics providers, and the messaging provider that delivers our text messages).
• Legal Obligations: If required by law or to protect our rights.
• Advertising Partners: We may share anonymized data with platforms like Google and Facebook for marketing. This never includes your mobile phone number or text-messaging consent.

5. Your Choices

• You can disable cookies in your browser settings.
• You can opt out of marketing emails by following the unsubscribe link in emails.
• If you do not wish for images or videos of your property to be used for marketing purposes, you may opt out by sending an email to hello@getlightjoy.com prior to or immediately after service completion.

6. Data Security

We implement reasonable security measures to protect your information, but no method is 100% secure.

7. Advertising, Media, & Data Collection

• By using our website and services, you consent to data collection for marketing purposes in compliance with our Privacy Policy. This does not include your mobile phone number or text-messaging consent, which we never use or share for marketing.
• We use Google Ads, Facebook Ads, Google Analytics, and Microsoft Clarity to improve our services and optimize ad performance.
• We may take before-and-after photos and videos of jobs for promotional and marketing purposes, including but not limited to our website, social media, and advertising.
• We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
• This site is not a part of the Facebook™ website or Facebook™ Inc. Additionally, this site is NOT endorsed by Facebook™ in any way. FACEBOOK™ is a trademark of FACEBOOK™, Inc.

8. Use of Photos & Videos

We may take before-and-after photos and videos of jobs for promotional and marketing purposes, including but not limited to our website, social media, and advertising. If you do not wish for images or videos of your property to be used, you may opt out by sending an email to hello@getlightjoy.com prior to or immediately after service completion.

9. Text Messages and Your Privacy

Light Joy is a service of Dusiko LLC. When you text us or ask us to text you about a holiday-light quote, we use your phone number, messages, and consent records to handle your request and keep track of your messaging preferences. Your inquiry may be shared internally with our owner or team so we can respond.

We do not sell, rent, or share your mobile phone number or text-messaging opt-in data and consent with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as needed to deliver and manage our messages. This protection applies even where other parts of this policy discuss advertising or data sharing.

Message frequency varies with your inquiry. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. You can also reach us at hello@getlightjoy.com. For details, see our Terms of Service.

10. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy, contact us at: hello@getlightjoy.com